Let’s Make This Trip Work for You

Wheelchair and mobility-accessible travel planning, done with care.

Travel should open the world up, not shut parts of it down. If you or someone you love uses a wheelchair, a scooter, or another mobility device, the questions before a trip are different from the ones in a typical travel blog: can I actually get in the door, can I get on the boat, will the transfer work the way the brochure says it will.

That’s what I help with. I’m a ‘Special Needs Travel Certified’ travel advisor, and this kind of planning is part of what I do at Relaxed Travel Escapes — not an afterthought bolted onto a standard itinerary.

Why Not Just Book It Yourself?

You can, of course — hotel sites let you filter for “accessible rooms,” and tour operators list “wheelchair friendly” activities. The trouble is those labels are self-reported, inconsistent, and sometimes just wrong, in ways you often only discover once you’ve arrived.

  • A hotel’s “accessible room” might mean a slightly wider door and nothing else — no roll-in shower, no grab bars, a bed height that doesn’t work for a transfer
  • A tour marketed as “wheelchair accessible” might mean the meeting point is accessible, not the activity itself
  • Gaps in accessible transport between regions aren’t listed anywhere centrally — you find out by asking, or by showing up and hoping

I check these things directly with properties and operators before they ever go into your itinerary — not after you’ve paid for the trip. That’s the difference between a trip that sounds accessible and one that actually is.

You Shouldn’t Have to Be the One Asking

If you’ve spent years being the one who has to ask — is this actually accessible, does this really work for me — you already know how tiring that gets. Double-checking a hotel’s claims, chasing down whether a tour is really wheelchair friendly, and doing it again for every leg of a trip is exhausting before you’ve even left home.

That’s the part I take off your plate. Asking the follow-up questions, pushing back when an answer is vague, and confirming the details that matter — that’s my job on this trip, not one more thing for you to manage or feel like a burden for needing.

What I Take Care of for You

Getting Around Once You’re There

Accessible transport isn’t a simple yes or no — it varies by city, by region, and sometimes by the day. I confirm what’s actually available for your specific route rather than assuming a country-wide standard. And where it turns out accessible transport genuinely isn’t available for part of a trip (it happens, even in destinations that market themselves well), I plan around that in advance — different transport, a different route, or a private transfer arranged ahead of time — so you’re not the one discovering the gap on arrival.

A Room That Actually Works

“Accessible” on a hotel website is a starting point for a conversation, not a guarantee. Before a property goes anywhere near your itinerary, I confirm the details that actually matter: roll-in versus step-in showers, grab bar placement, bed height, doorway width, room layout. If a property can’t answer those questions specifically, that tells me something too.

Your Wheelchair or Scooter, Sorted

Traveling with a wheelchair or scooter comes with its own logistics — airline handling policies, rental options if you’re not bringing your own equipment, who to call if something needs repair mid-trip, and getting equipment between destinations smoothly. I build all of this into the plan so you’re not figuring it out at the airport.

Yes, You Can Still Do the Fun Stuff

A mobility device doesn’t have to mean watching from the sidelines. Specialist operators exist specifically to adapt experiences — including adventure activities — for guests using mobility devices. Knowing which ones genuinely deliver on that, versus which just use accessible-sounding marketing language, is a big part of what I bring to your planning.

Cruising, Done Right

Cruising can be one of the easiest ways to see several destinations without constant transfers and repacking — as long as the ship and cabin genuinely suit your needs. I plan accessible cruises.

How We’ll Plan This Together

Every trip starts the same way: with what you actually need, not a generic checklist. I use a detailed accessibility intake conversation covering your mobility device, transfer ability, and any equipment requirements — because your answers determine which transport, accommodations, and activities are realistically on the table for where you want to go.

From there, I build your itinerary around what’s confirmed, not what’s advertised — and I’ll always tell you honestly if something you want isn’t realistically accessible the way you’d need, along with what the workable alternative looks like.

A Real Example

For a recent client planning a bucket list New Zealand trip for a family member using a wheelchair, our early conversation surfaced that wheelchair-accessible transport wasn’t available for part of the route. Rather than treat that as a dead end, we rebuilt the itinerary around it — different transport for that leg, an adventure activity sourced through an operator that specifically adapts for mobility devices, and accommodations confirmed room by room for roll-in access. The bucket-list moments stayed in the trip; it just took the right groundwork to make them actually possible.

Your Questions, Answered

Can I bring my own wheelchair or mobility scooter when I travel?

In most cases, yes — airlines are generally required to transport personal mobility devices, though policies on battery type (for powered devices), disassembly, and gate-checking vary by airline and route. I confirm your specific airline’s policy as part of planning, so there are no surprises at check-in.

How do I know if a hotel room is really wheelchair accessible?

Honestly, you often can’t tell from the listing alone — “accessible” on a booking site can mean anything from a fully adapted roll-in-shower suite to a standard room with a slightly wider door. I contact properties directly to confirm the specifics that matter for your needs before booking, rather than relying on the listing.

Is New Zealand accessible for wheelchair users?

Parts of it very much are, and parts take real advance planning — accessible transport coverage varies by region, and some of the most scenic areas are also the most remote. See Accessible Travel in New Zealand: What You Need to Know for the specifics.

Does accessible travel planning cost more?

It takes more research and direct confirmation with suppliers than a standard itinerary, which is reflected in the planning fee for that extra work. I’ll always be upfront about what’s involved before you commit to working together.

What if the activity or destination I want isn’t fully accessible?

I’ll tell you honestly, along with what alternative would get you close to the experience you’re after — a different operator, a different vantage point, or a modified version of the activity. And sometimes it means being upfront that something isn’t realistic, so you can make an informed choice rather than an expensive discovery.

Where We’ve Started

Accessibility looks different in every country — the terrain, the infrastructure, even what “accessible” legally means varies widely. I’m building out destination-specific guides, starting with:

  • New Zealand — see Accessible Travel in New Zealand: What You Need to Know

More are on the way — check back, or just ask if you don’t see your destination yet.

Let’s Talk

Book a free 15-minute Get to Know You call. We’ll talk through what you need, and we can work from there.